Shopping Process

Halonavli (hereinafter referred to as “we”) provides a clear, structured, and convenient online shopping experience. The following outlines the standard steps to complete a purchase on our website, from product selection to order receipt.

1. Browse and Select Products

You may browse product listings on our website and review product images, specifications, and related information.
Once you have selected a product, add it to your shopping cart for checkout.

2. Review Shopping Cart

In the shopping cart, you can review the selected items, quantities, and related details.
Adjust quantities or remove items as needed before proceeding.

3. Enter Order Information

After confirming the cart contents, please provide the required order information, including your delivery address and contact details, to ensure accurate order processing and delivery.

4. Complete Checkout

Follow the on-screen instructions to complete the checkout process.
An order will be confirmed only after the checkout process is successfully completed.

5. Order Confirmation and Processing

Once checkout is completed, an order record will be generated.
We will confirm and prepare your order within the stated processing timeframe and proceed according to established procedures.

6. Order Shipment and Tracking

After the order is dispatched, you will receive notification containing tracking information.
You may use the provided tracking details to monitor the delivery progress.

7. Delivery and Support

Please inspect your package upon receipt.
If you have any questions during the shopping process or after receiving your order, please contact us using the information below for assistance.

Contact Us

If you have any questions regarding the shopping process or your order, please contact us using the details below:

Address: 22416 88th Ave S Apt B304, Kent, WA 98031-1854, US
Phone: +1 (253) 232-5693
Email: service@halonavli.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)